At MYLCH Windows, we stand behind our German engineering with a comprehensive limited warranty. Our coverage ensures long-term performance and peace of mind for the original purchasers of our aluminum window and door products.

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Core Coverage Areas

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• Insulated Glass Units (I.G.U.): 10-year warranty against material obstruction of vision caused by hermetic seal failure. Includes a 1-year warranty against stress cracks.

   

• Mechanical Parts: 10-year warranty for locks, hinges, handles, and other miscellaneous mechanical parts against functional defects.

   

• Applied Paint Finishes: Warranty coverage against cracking, peeling, chalking, or blistering based on AAMA standards:

   

  • AAMA 2603: 3 Years 

     

  • AAMA 2604: 5 Years 

     

  • AAMA 2605: 10 Years 

     

• Screens: 1-year warranty for screen frames and mesh against material or workmanship defects.

   

Claim Requirements

 

To ensure a prompt resolution of any warranty claim, the claimant must provide:

 

• Proof of Purchase: A valid sales receipt, contract, or invoice.

   

• Detailed Description: A clear explanation of the nature of the claim and the discovery date.

   

• Contact Information: Name, address, and telephone number.

   

Key Terms & Conditions

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• Commencement: The warranty period begins on the date of purchase indicated on the original proof of purchase.

   

• Timely Reporting: Claims must be submitted within 30 days of discovering the defect.

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• Applicability: This warranty is valid for aluminum products manufactured and delivered by Mylch on or after January 1st, 2024, and is applicable within the U.S.A..